Overcharged

Last weekend I had some time to chat with a few of our friends on facebook just to pass the time and to get a check on the mails.

One of our dear friends came up to me and told me her ridiculous story.

Her aunt was charged - online, for RM1500.00 ++ per window ! PER WINDOW!

HOW RIDICULOUS IS THAT?

I nearly died of a heart attack upon hearing it as never in my whole entire career have I quoted a window that expensive - no matter how complex the design was. And it was only a normal curtain!!! If it was like a super glamorous Swag valance curtain, then it'd be a different story.

The bottom line was because they were Singaporeans and therefore they were seriously overcharged. Unfortunately, there ARE unscrupulous people who overcharge just because so. Ok. Shops who overcharge, we understand because they have to pay rent bla bla bla. But if you're doing it online, isn't the purpose to charge cheaper as a marketing tactic?

I feel so sad to hear that people are scared to change curtains because they think its so expensive! In all honesty, curtains CAN be expensive, but its only because the fabric is worth the price and the workmanship is flawless. Many shops go by quantity and not quality and we can't stress enough for our friends and readers to make sure your curtains are of good quality fabric before purchasing them. You won't regret this advice.

ALWAYS get a 2nd opinion on the pricing. No matter how in a rush you are. Ask us. We will give you our honest pricing irregardless if you'd choose us or not. Everyone has a right to know.

Please, don't get ripped off. I know we don't have a right to tell customers this! But it's true. Always make sure they treat you right!

Have a wonderful day!

Why choose us?

As I looked through all the renotalk forums, renovation portals in Singapore, I was appalled to see the various competitors in our trade!

It was like OMG >_< How am I going to survive this?

Definitely there would be a lot of competitors in our line of business and I still figured that I would win some customers over with my persuasive debate and witty comments!

WHY YOU SHOULD PICK US INSTEAD OF OTHERS :

• Because we're much cuter than the rest ( LAME. But I think its still true. LOL).

• We are based in Malaysia. Hence, as per the conversion, our materials are much cheaper than those sold in Singapore, workmanship is cheaper (cheap labour!!!! LOL). Overall price is cheaper!
  

• We're very dedicated to our work. Coming to meet a client in Singapore at 9pm is not a problem for us! All that matters is that you're free and relaxed when you see us.
  

• We're a small business hoping to expand. Which means more advantages for the customers because we're not a big snotty company who doesn't care if they didn't make a deal with you!
  

• Smaller company means Quality. Not Quantity.

• We pride ourselves in our workmanship. We do not promote slip-slop work!

• We have excellent customer service. We are friendly and eager to answer all your queries and questions unlike other shops! :)

• We are still enthusiastic to answering your questions even though we know you're comparing prices with us outside. We totally understand the need to pick the shop within your budget!
  

• Singapore shops have to pay for RENTAL in SGD and hence the prices they quote are so much higher than us ! (to include the need for covering of rental costs).
  

• As we do not have many customers (as compared to many well established shops in SG) we give our customers our full concentration and time to produce good quality workmanship products. We put our whole heart in doing our work to ensure that our customers are satisfied.

• Any dissatisfactions will be amended as soon as possible and we will apologise sincerely for our mistakes and will not charge extra (unlike many shops out there - we all know they exist!).

• We take time out to travel from JB (and get stuck in crazy jams :'( )to meet with you to prove our sincerity in clinching your deal.

• We are open for reasonable negotiations. Many shops are on the take-it or leave-it basis.

• We have lots of pictures in our portfolios to let you see our work and designs!

• We even design our own valances by hand! Tell me who else does that :P

• We do not sell China-made fabrics. It may be cheap and the patterns may be beautiful. But once washed it'll shrink like there's no tomorrow. Our fabrics are slightly costlier but it is worth every penny for its quality! When its bad for you, its bad for us.

• We sacrifice our night time (to rest) and weekends (to be with our families) to come out to see you when you're free! It's all in our customer service care pack plan, so do not worry about it :)

• We bring like a million fabrics that we have to your door step for you to choose at the comfort of your home. We also bring along our designs! :) And our quotations and measurements are free, so even if you reject us at the end, we are totally fine with it :D

• We are not pushy! We will give you all the time you need to consider our quotations and will not rush you to choose us! You must ultimately feel happy and comfortable with us and our prices. You must be the one to feel comfortable into letting us be in your home to install the curtains for you!

• We go on a trust basis. We don't take deposits from you (so no risk that we run away with your money and pretend we never received anything from you!), and we trust that you'll pay us when everything is complete! :)

• Our phones are open 247 (at least till 11pm at night lah) for you to call and enquire. We do not close like shops at 830pm.

• We do not charge for travelling, installing and transporting - as part of our please-intro-more-friends-and-family-to-us advertisement!!!!!!!!!!! LOL. Sales gimmick, but its true. The prices we give are calculated based on the fabric and workmanship given on the spot. No hidden costs!!!!!!!!!!!!!! (unless explained clearly and agreed later on).

• We are a small company hoping to expand, so there is about no chance that we will screw with our fate and give you bad services and curtains!
  

• We are home based - so there's no additional hike to our prices as compared to shops out there! We have a mini-workshop where we do our work in!

• Remember - everything comes with a price! No such thing as cheap and good! (Unless you're not so strict on the quality!) Especially when it comes to fabrics!

• We will try to reply all your inquiries online until you feel that you're comfortable enough to let us make an appointment with you!

• We're honest. When we mean yes, we mean yes. We don't say yes, when actually we mean no, and then try to confuddle you into thinking that we're right. There's such thing as karma and retribution and we don't mess around with it!

• We love answering questions and interacting with our customers and friends. We would like to feel that there's more than just customer-relationship and we try to help whenever with can that is within our limits :) We believe that it is more rewarding helping people whenever we can.

So after reading this more-than-convincing post about why you should pick us, I feel that it goes to show that we should rise above the list of people to call when you need your soft furnishing services! (SO SHAMELESS!!!) LOL!

Have a great day everyone. And to those who have given us their support, we sincerely thank you so much and we wouldn't be where we are today without you.